Committed to Your Privacy
Discover how we safeguard your personal information through responsible data handling, robust security measures, and privacy practices designed to protect your trust.
Privacy Policy
Effective Date: July 2026
At Emerging Communications Co. Ltd (“E-COM”, “we”, “our”, or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide, including:
- Full Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Business Address
- Country or Region
- Details submitted through enquiry or contact forms
- Information relating to quotations, products, or services requested
We may also automatically collect certain technical information when you visit our website, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Website Usage Statistics
- Cookies and Similar Technologies
How We Use Your Information
The information we collect may be used to:
- Respond to enquiries and support requests.
- Provide quotations and product information.
- Process business transactions and service requests.
- Improve our products, services, and website performance.
- Communicate important updates regarding products or services.
- Send marketing communications where you have provided consent.
- Maintain website security and prevent fraudulent activities.
- Comply with applicable legal and regulatory requirements.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance functionality.
Cookies may be used to:
- Remember user preferences.
- Improve website performance.
- Measure visitor analytics.
- Enhance website security.
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Sharing of Information
Emerging Communications Co. Ltd does not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Technology manufacturers and vendors.
- Delivery and logistics partners.
- Payment service providers.
- Professional advisers.
- Government or regulatory authorities where required by law.
- Trusted service providers assisting with website hosting, analytics, or business operations.
All third parties are expected to protect your information appropriately.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
While we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our products and services.
- Fulfil contractual obligations.
- Maintain business records.
- Meet legal, accounting, and regulatory requirements.
- Resolve disputes and enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where applicable.
- Object to certain processing activities.
- Withdraw consent for marketing communications.
- Request information regarding how your data is processed.
Requests may be submitted using the contact details below.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Emerging Communications Co. Ltd is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
Children's Privacy
This website is intended for business and professional use and is not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
International Data Transfers
As part of our business operations, your information may be processed or accessed by trusted partners located in other countries where appropriate safeguards are in place to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website functionality.
Any updates will be published on this page together with the revised Effective Date.
Contact Information
Emerging Communications Co. Ltd
Phone: +255 75 471 1129 / +255 75 471 0092
Email: info@e-com.co.tz
Address: P.O. Box 42133, Dar-es-Salaam, Tanzania